July 6th, 2025 | Secret waterfalls

Cancellation Policy

1. If the participant do not show up on the day of the activity, the reservation is completely lost. 2. If up to 4 days before the activity you informs that you cannot come for any reason, 2 solutions are offered: a - If you cannot come EVER: Intothewildcat refunds 25% of the "Base Price". b - If you want to come to another activity, you can keep the full "Credit" until you decide on a date to use it. The "Credits" are valid for 3 months from the payment date & can be used only once. If they get cancelled AGAIN on the second attempt, they will be permanently lost. 3. If 48h before the activity you get sick or injured, you must notify and provide a medical justification to cancel in order to keep a 3 months "Credit" from the payment date. If you have been sick for a few days, do not wait until the day before to notify Intothewildcat! If you inform us without justification or on the previous day, the payment will be completely lost! 4. Within the last 48 hours before the activity: the money will not be refunded if you decide not to come as so close to the date, it is almost impossible to find you a replacement and fill your vacancy. Special hikes: > If booking a summer activity (Between May 1st & September 15th): it will likely involve water activities to beat the heat. When booking a water activity, it's assumed that you can do it! Cancellations for these activities will not be refunded, but the "Credit" can be moved up to 4 days before the activity to another time within a period of 3 months. > In the special case of a wine activity reservation, only 10% of the "Base Price" will be refunded, and it can be canceled up to 48 hours before the activity. > In the special case of trekking activities (multiple days), please consider the policy mentioned in the document sent depending on the dates you wish to cancel. From the organiser's side, the activity can be cancelled: A. If the organiser is sick or injured; B. When it is announced that the weather will be rainy from 50% of the day. A detailed and valid weather forecast from the day before the outing would be sent so you know what to expect (from: Aemet/Meteocat). C. If there are only 2 people attending the activity!! Then the "Credits" of the 2 attending persons would be maintained and they can use it within a 3 months period. In case of cancellation by the organizer (A and B), I would refund 10 euros of the total price of the activity or keep their credit for another time within a period of 3 months